Newfoundland Sylvie is a big therapy dog with big soft cuddles who loves to help people when they're worried. She and her owner, Katrina, visit all sorts of people every day, young and old.Today Sylvie and Katrina are visiting a doctor's surgery to help a little boy called Ben. Ben has fallen off his scooter and grazed his knee, and his mum says he's too nervous to come into the doctor's room. Sylvie's mission is to help Ben feel brave enough to see Dr Stevens. First, she gives Ben one of her biggest and best cuddles. Then, she and Dr Stevens show Ben how a doctor treats a patient. Sylvie loves performing in the starring role.Ben finally feels brave enough to go into the doctor's room with his mum. But when Ben gets frightened and runs from the room, Sylvie must use all her superpowers to help him be braver still.